Aliexpress is a marketplace for about 80,000 sellers. They offer their goods worldwide. Most sellers are very reliable and helpful. Unfortunately, there are also a lot of shady sellers and a small percentage are real scammers. If you're ordering for the first time, be sure to follow the guide for selecting good and reliable sellers.
From the web. First go to all your orders ( here) and on the item you want to open a dispute, click on “View details”. In the next window, click on “Open dispute” to load the form to be filled in to request the refund. In your case, since you have not received the order, click on “Refund only”, mark that you have not received the
According to AliExpress, it usually takes 3-20 business days for buyers to receive the refund after the refund is successfully processed by AliExpress. However, this timeframe may vary with different banks. Partial vs Full Refunds. When you request a refund on AliExpress, you can either request a partial or a full refund.
AliExpress is a 100% legitimate website, and it is perfectly safe to make purchases on it. In fact, AliExpress provides a robust buyer protection policy. All products purchased on AliExpress come with a money-back guarantee that runs to the end of the buyer protection period — which can be up to 90 days from the day the seller ships the order.

Normally in the first failed delivery attempt, the letter carrier will not leave a notice in your mailbox. If on the second attempt it is not possible to deliver it either, then he will leave a notice paper indicating the office where you can go to pick it up and the days you have to do it. The shipment will be available at the office from the

In the reason, I choose "Easy local returns." I indicate the max amount for the refund and in the comments, I type in "Easy returns." Once all the disputes have been open, I download the return label. Choose ONE of the items in the order to generate the return label. Wait 2 minutes. (It says 1, but I get better results with 2 minutes). HOHWl3.
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    • how to get aliexpress refund